"I love to help employees simplify their commute!"

A busy working mom with five children, ages 4-25, Arina Jean-Chaplin knows a thing or two about schedules. And luckily she loves a challenge, and in particular a good commuting challenge. After all, she has been helping employees of Boston Children’s Hospital (BCH) figure out their commutes for thirteen years.

The East Boston resident provides parking and reliable transportation options for patients and the 10,000+ employees at the main hospital and satellite facilities. “My every day challenge is to ensure that the employee parking population is smaller than the patient parking population. I need to get as many employees away from parking onsite and reduce our drive-alone numbers,” she explained.

BCH recently received approval to build a pedestrian bridge across Longwood Avenue that would connect their patient garage with the inpatient facility. “This will really be a game changer for us in terms of access and safety,” explained Jean-Chaplin. “There are so many near accidents at that intersection. The bridge will give us better and safer access to hospital, keeping our patients out of the elements. You can only imagine what last winter was like for our sick kids and scared parents.”

Favorite part of working in the LMA? “Getting here can be a challenge for even the most seasoned commuter, and I have to help employees get here 24 hours a day, 365 days a year. I’m involved with all aspects of the transportation, and it is quite fun for me to help employees and see what initiatives they are excited about. I get to figure out how to get them here efficiently and use incentives and promotions for biking, walking, and getting them out of their cars.”

Least favorite part of working in the LMA? “Ha! Easy – traffic!”