Customer Service

For information regarding any MASCO parking facility, please call (617) 632-2809 during normal business hours.

For information regarding the 375 Longwood garage, you can reach the facility manager at (617) 632-2881 24 hours a day, 7 days a week.

To provide feedback on services in a MASCO employee parking facility, click here or contact the MASCO offsite division manager at (617) 632-2805 during normal business hours, or call (617) 632-2881 after hours.

To report an incident, please download the form at the bottom of the page.

Individual parking facilities can be reached at the numbers below.

Ipswich (Swan) Lot (617) 935-6002
Chestnut Hill Lot (617) 244-2314
Crosstown Garage (617) 442-2601
Fenway (Red Sox) Garage (617) 262-2543
Ipswich (Town Taxi) Garage (617) 236-5090
Kenmore Lot (617) 732-2306
Lansdowne Garage (317) 723-1488
Wentworth Lot (617) 442-6348


PDF icon Customer Incident Report20 KB