Front Door Boarding & ID Policy

All MASCO New Flyer vehicles are now equipped with driver shields. Beginning, Monday, September 21st, front door boarding with ID checks will resume.

As a reminder, the normal policy is stated below:

“Passengers must have proper identification to board any MASCO shuttle. Please have ID ready for inspection upon boarding. In addition, the Chestnut Hill Shuttle requires a parking sticker issued specifically for the Chestnut Hill Shuttle. Also, the M2 requires either a Harvard ID or a pre-purchased M2 Ticket. Please see the M2 Route page for more information. The Landmark Shuttle also requires a Harvard ID.”

Front door boarding and ID policy enforcement is a key step in normalizing shuttle operations as we move forward. We appreciate your compliance with both using the front doors, and presenting your ID to the driver upon entry.