Biodirect

Company Focus: Biodirect specializes in purchasing, refurbishing, certifying, and reselling state-of-the-art, high-throughput screening, lab automation, and detection systems including; HTS, laboratory automation/robotics, detection systems, and DNA/RNA technologies.

MASCO Partner since: 2010
Biodirect
245 Constitution Drive
Taunton, MA 02780
Website: www.biodirectusa.com
Toll free: 888-411-2463
Phone: 508-884-5010

Contact:
Jo-Ann Reis
Phone: 508-884-5010 x113
Fax: 508-884-5015
service@biodirectusa.com

Company Profile: Founded in 2002 by industry expert Rich Tula, Biodirect offers an unprecedented level of technical service to the biotechnology industry by providing top-quality, intensely tested pre-owned biotechnology equipment.

Program Overview:

  • Extensive Inventory - new 22,000 square foot state-of-the-art facility, with an impressive inventory of high quality laboratory equipment and supplies.
  • Testing & Training Lab - Biodirect maintains a comprehensive testing lab where every piece of equipment endures assessment, quality testing, refurbishment, and certification. The state-of-the-art, high-throughput screening process ensures unsurpassed quality. Viewing room available for presentations, training, and review and validation of equipment prior to purchase.
  • Setup and Support Services (onsite manufacturer technicians) - Biodirect provides warehousing options, telephone technical support, and onsite field support services that include preventive maintenance, IQ/OQ/PQ, system and block verification and validation, product upgrade services, integration services, and product reconditioning.
  • Tracking System - to ensure the accuracy of your purchases and services, Biodirect has just launched a state-of-the-art ERP system to allow for tracking products, shipments, serial numbers, customer data, preventative maintenance scheduling, service and maintenance and reporting.