How the MSI Travel Program works:
Institutions may select one or more of the MSI approved travel agencies to access discounts available through the MSI travel program. Fees charged for services vary from agency to agency and are listed in the vendor information page.

Many member Institutions have selected a preferred agency from one of the agencies listed. Employees should contact their Institution's travel manager or HR departments for instructions for local preferences and how to access the MSI travel program. MSI is always available to provide assistance navigating the travel program.

  Carlson Wagonlit
  Protravel International
  OT&T Travel Management
  Travel Collaborative


Company Focus: A global travel leader specializing in business travel management dedicated to helping organizations of all sizes optimize their travel programs and provide best-in-class service and assistance to travelers.

MASCO Partner since:  1990

Carlson Wagonlit Travel

155 Federal Street
Suite 200
Boston, MA 02110

Hours of Operation: 

8:30 am - 5:30 pm


Carson Wagonlit Travel Team
Toll Free:  800-810-2327

Toll free number rolls to CWT's after hours emergency service center M-F, weekends, and holidays


Lauren Amidon
Program Manager
Fax: 866 805 4551

Company Profile: Carlson Wagonlit travel advisors offer 20+ years of expertise with customized travel programs that include booking assistance and optimized transaction processing, 24/7 staffed Emergency Service Centers and traveler services offering a range of products and features to inform companies of potential risks and help locate and assist travelers in a crisis. Carlson Wagonlit helps clients develop optimal policies, strategies, procedures, and relationships to meet procurement and savings goals. Carlson Wagonlit also offers negotiated discounts with preferred hotel, air and car rental partners.



Company Focus: To provide employees with an efficient, comfortable and safe travel experience.

MASCO Partner since: 1999
Expedia Corporate Travel Company
Toll free: 1-800-401-2932

Mike Lucontoni

Company Profile: Egencia is a leader in global travel management. An Expedia, Inc. company, Egencia Partners works with companies around the world to maximize travel program investment and savings. Backed by global market expertise, Egencia creates and manages programs designed to meet your goals including: on-line and travel consultant assisted transactions, negotiated discounts with preferred hotel, air and car rental partners and fee waivers for online booking fees for air voids, hotel and car rentals. Try Egencia’s DataMinder, a customized corporate travel program that aligns with corporate policies.



Company Focus: A full-service, high-touch travel management firm that provides cost effective travel management solutions with unmatched, personalized service.

MASCO Partner since: 2001
Protravel International
200 Highland Ave
Needham, MA 02494

Josh Tobin
Sales Manager

Helene Sotsky
Operations Manager

Company Profile: Women-led business serving Boston area institutions for over 30 years. 22 locations in United States and the U.K. with dedicated MASCO agents, all with over 20 years of expertise (no call centers). Protravel International offers discounts with many airlines, hotel properties, and car and rail providers worldwide: 24/7 toll-free availability from over 60 countries. Additional services include risk management programs, state-of-the-art management reporting, online booking systems, international rate desks and consolidators, and meeting, group and conference division.




Company Focus: Personable and personalized travel service, specializing in corporate and university travel.

MASCO Partner since: 1988
OT&T Travel Management 
1000 Winter Street 
Suite 1000 
Waltham, MA 02451 
Toll free: 800-888-9264

Joseph Tse 
Fax: 781-890-9010
Mobile: 781-929-6699


Company Profile: Established in 1979, OT&T is a full-service agency specializing in corporate and university travel with focus on delivering the best in personalized service to its customers. The company’s international expertise and multilingual staff is renowned in the industry. OT&T Travel Management offers extensive experience with travel to all international destinations.

In addition to the negotiated discounts for both domestic and international travel, OT&T has significant cost savings consolidator airfares and group fares in particular to Asia, Europe, Middle East and Africa; specialties in Asia land arrangements and efficient China visa service are provided.

Besides being selected as an official travel vendor for many MASCO travel program members, OT&T also serves as a minority owned small business enterprise (certified MBE) with travel specialty in government sponsored research projects in compliance with the Fly America Act.



Company Focus: A locally-owned and operated company specializing in domestic and international travel services. Committed agents, each with more than 20 years of experience, provide a level of travel management service that is a departure from the ordinary.

MASCO Partner since: 1985
The Travel Collaborative
625 Mt. Auburn Street, Suite 207
Cambridge, MA 02138-4555
617-497-8117 or 800-370-7400 x17
1st time callers: 617-497-8167

Betty Cotton, General Manager

Company Profile: Providing MASCO members with a team of sixteen agents with 20+ years experience. Superior buying power and preferred travel discounts ensure the lowest fares for all members. The Travel Collaborative provides 24/7 after-hours emergency services via a toll-free number, website-based booking tools that can be incorporated into your travel program, customized travel policy development and implementation including comprehensive travel management reports, and real-time online or hard copy.





Celebrating 41 Years of Service

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For 41 years, MASCO has been providing a wide portfolio of services to the LMA area community. Your feedback is important to us.
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