Contact Us

MASCO transportation staff members are committed to bringing you the best service possible. We work closely with key people from our member institutions to constantly monitor, evaluate, and improve existing services, as well as develop, test, and implement new solutions. As part of this process, we need to hear from you, our customers, about how we are doing, what you like, and how you think we can improve our services. So, please, feel free to get in touch with us.

If you have a question or concern about any of our shuttle services, please contact us:

Online Contact MASCO
Call   (617) 632-2800 (Customer Service Hotline)
Fax (617) 632-2816



Karma Commuting

Hey! How's your shuttle experience?


Karma Commuting Stories

Pledge to be a safe and courteous commuter! Check out our website at and you could win a monthly raffle prize or AIRLINE tickets at the end of June!