CommuteWorks - Emergency Ride Home Program - Services and Information provided by CommuteWorks

Worried that you need your car at work to get
home for personal emergencies?

Don’t worry…CommuteWorks will pay for your taxi or car rental rides if you
need to get home for personal emergencies up to five times per year.

The Emergency Ride Home Program has just expanded to include
more commuters. Please read the details below.

An employee at one of MASCO’s member institutions in the Longwood Medical and Academic Area qualifies for the Emergency Rid Home Program (ERH), if he or she commutes to work by the following means:

Public transportation (subway, bus, commuter rail, or boat) through one of MASCO member institution’s transit pass subsidy program
A registered carpool or vanpool with CommuteWorks; or
Enrollment in CommuteWorks’ CommuteFit Program.

CommuteWorks will pay for commuters taxi or car rental vouchers (gratuity is not included) up to five times a year (per person) if they need to get home for personal emergencies. Registered participants in the ERH can use the taxi or car rental vouchers in the following types of personal emergencies:

Unexpected personal illness
Unexpected family illness or emergency
Change in carpool or vanpool status (carpool or vanpool driver leaves work early for an unexpected personal emergency and you are stranded at work)

CommuteWorks’ ERH does not cover the situations below:

Personal errands
Preplanned medical appointments
Business-related travel
Weather related inconveniences
Rides to work

Please note that students do not qualify for the Emergency Ride Program.

If you are a current ERH participant that needs to use this service, please contact CommuteWorks at (617) 632-2796.

To register for the ERH, please click here
Emergency Ride Home Registration Form